THE SERVICE INDUSTRIES JOURNAL, SPECIAL ISSUE: AUTOMATED FORMS OF INTERACTION IN SERVICES: CURRENT TRENDS, BENEFITS AND CHALLENGES (2)

Researchers are invited to submit their full papers to the Special Issue “Automated forms of interaction in services: current trends, benefits and challenges” by October 20th, 2019 through the submission portal. Full instructions for authors are available. Publication is expected for July 2020.

Guest Editors: Prof. Carlos Flavián, Prof. Luis V. Casaló (University of Zaragoza)

More information about the ISJ Special Issue: https://think.taylorandfrancis.com/the-service-industries-journal-si-automated-forms-of-interaction-in-services-2/

Researchers are also invited to submit their work in progress or abstracts to the preparatory workshop “Artificial Intelligence and robotics in service interactions: trends, benefits and challenges” by sending a 1.000-word of their proposed paper by March 3rd, 2019 by email to Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo.. This workshop will be celebrated at the University of Zaragoza in July 8-9th, 2019.

More information about the workshop: https://eventos.unizar.es/27881/detail/airsi2019-artificial-intelligence-and-robotics-in-service-interactions_-trends-benefits-and-challen.html

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